Privacy
Iron Ascend is the app your gym uses for the day's workout, your results, your rank and class bookings. This page explains what data it holds about you, who can see it, where it is kept and what you can ask for.
Who is responsible
Your gym decides what Iron Ascend is used for and is the data controller for your data. Your gym signed you up and can tell you about its own rules.
Triple Arm Technique ApS makes and runs Iron Ascend for your gym as its data processor, under a data processing agreement. We only use your data to run the app for your gym.
Mosevej 9, 4700 Næstved, Denmark
privacy@ironascend.app · +45 30 29 69 99
What we hold about you
| What | Details |
|---|---|
| Account | Name, email, membership number, your roles at the gym (member, coach, front desk, admin), when you were added and invited, when you logged in and were last active. |
| Profile | Gender, date of birth and body weight, if your gym gives them. The workout's loads and versions are suggested from these. |
| Training | Your rank and rank history (who set it and when), the workouts you logged, the versions you chose, your results and day scores. |
| Body measurements | Weight, body fat and muscle mass from a body scan with a coach, and a photo of the printout if the coach adds one. Only when you book a scan. |
| Classes | Your bookings, waiting places and cancellations, when you checked in, and whether you came to a class you booked. |
| Notifications | Messages about your classes (a place from the waiting list, a moved or cancelled class), kept for 90 days. |
| Login | Your email and password. The password is stored only as a secure hash; nobody can read it. |
Body measurements are health data. They are only recorded when you book a scan with a coach, and you can ask for them to be deleted at any time.
We don't use advertising, analytics or tracking, and we never sell or share your data for marketing.
Who can see it
- Coaches, front desk and admins at your gym see what they need to run the gym: your profile, rank, results, measurements, bookings and attendance.
- Other members see your name, rank and day score on the day's leaderboard, and your first name and initial in the list of who is coming to a class.
- The gym's TV screens show the day's leaderboard with names and ranks.
- Triple Arm Technique ApS only accesses your data to run, support and fix the app.
Where it is kept
All data is kept in the EU. The app runs on our own server at Hetzner Online GmbH in Helsinki, Finland, and encrypted backups are kept at Hetzner in the EU. Emails such as your invite are sent from our own mail server. Nothing is sent outside the EU.
| Sub-processor | For | Where |
|---|---|---|
| Hetzner Online GmbH, Germany | Server and backup storage | Finland / EU |
If we add a sub-processor, for example to send push notifications to your phone, we update this page first.
How long we keep it
- Your data is kept while you are a member of the gym, so your training history stays complete.
- When your membership ends, the gym marks you inactive: you can no longer log in, and you no longer show on leaderboards or in lists. Your history is kept in case you come back, until you or the gym ask for it to be deleted.
- Notifications are deleted after 90 days.
- Encrypted backups are kept for up to 24 months and only used to restore the app after a failure. Deleted data disappears from them as they expire.
Your rights and deleting your data
You can ask to see the data held about you, get a copy of it, have it corrected or deleted, restrict how it is used, or object to it being used. To delete your account and data, or for any of the other requests:
- Ask your gym, or
- Write to privacy@ironascend.app from the email you log in with. We pass the request on to your gym and help them carry it out, normally within 30 days.
If you think your data is handled wrongly, you can complain to the Danish Data Protection Agency, Datatilsynet.
Security
All traffic is encrypted (HTTPS). Access inside the app follows your role at the gym. Passwords are hashed, the server is locked down and only reachable through encrypted connections, and backups are encrypted.
Changes
If we change how your data is handled, we update this page and the date at the top.